Hotel
Hotel is an accommodation facility providing guests with short or long term accommodation along with various services. Hotels vary in size, level of service, price range and target group of guests. The main objective of a hotel is to provide comfortable accommodation, quality service and a positive guest experience, leading to return visits. As a guaranteed partner of the Czech Hotel Association, our company offers professional mattress and bedding maintenance for hotels in the Czech Republic.

Cleaning hotel mattresses contributes to an improved quality of sleep. Our professional services are offered by our mattress cleaning company which provides services to clients in the areas of deep mattress cleaning, steam mattress cleaning, mattress disinfection, mattress ozonation, mattress impregnation including the sale of special mattress cleaners according to your requirements in top quality according to our internal company standards, IICRC™ guidelines and standards and expertly implemented POTEMA®, VIROBAG®.
In conjunction with sleep experts and after much research testing, we have found ozone to be a very effective natural disinfectant. In 2015, we founded the HEALTHY SLEEP® brand and began to figure out how to disinfect things like mattresses and bedding.
History of the hotel industry
The history of the hotel industry goes back thousands of years. Already in ancient Rome there were accommodation facilities for travellers. During the Middle Ages, inns were built for traders and travellers. The modern hotel industry began to take shape in the 19th century with the Industrial Revolution, when the first luxury hotels were built in Europe and the U.S.
The classification of hotels based on sleep, mattresses and sleep quality is an increasingly important criterion for modern travelers. Hotels that specialize in high quality sleep often offer special amenities and services to ensure the best possible rest for their guests.
Hotel Industry Classification
Hotels are also classified according to their focus and target audience:
- Resort Hotels – Offering recreational activities (e.g., by the sea, in the mountains).
- Boutique hotels – Stylish, smaller hotels with unique designs.
- Business hotels – Aimed at business travellers, with conference facilities and fast internet.
- Wellness & Spa hotels – Focused on relaxation and body care.
- All-inclusive hotels – Offering complete service packages (food, beverages, activities).
- Hotels and guesthouses – A cheaper option, often with shared room accommodation.
In addition to the star rating, there are other ways of rating:
- Michelin rating – Used primarily for restaurants in hotels, but also rates overall luxury and exclusivity.
- Diamond Rating (AAA/CAA) – Used primarily in North America, where five diamonds is the highest rating.
- Specialized Certifications – For example, eco-friendly (Green Key), wellness (Spa Hotel), business hotels (conference services), boutique hotels (unique design).
Factors affecting sleep quality in a hotel
Hotels, which focus on sleep, typically rate the following aspects:
- Quality of mattress – Type of mattress (memory foam, spring, hybrid), firmness, orthopedic properties.
- Pillows – The range of different types (down, hypoallergenic, ergonomic).
- Bedding – Material (cotton, satin, microfiber), fabric density (thread count).
- Room acoustics – Noise insulation, minimization of external noise.
- Thermal comfort – Quality of air conditioning, temperature control, ventilation systems.
- Lighting – Full blackout capability, adjustable night lighting.
- Aromatherapy – Use of essential oils or scents to promote sleep.
- Sleep technology – E.g. white noise applications, smart alarms.
Star rating in terms of sleep quality
Some hotels aim to offer premium sleeping conditions and their star classification may include:
- ★ (1 star) – Basic mattresses and bedding, no pillow choices, simple bedding.
- ★★ (2 stars) – Better mattresses, standardized pillows, basic comfort with regular linen changes.
- ★★★ (3 stars) – Comfortable mattresses with a higher level of comfort, choice of pillows, quality bedding.
- ★★★★ (4 stars) – Premium mattresses (memory foam, orthopedic), extensive pillow selection, premium acoustic insulation.
- ★★★★★ (5 stars) – Luxury beds from brands such as Hästens, Serta and Simmons, wide selection of pillows and blankets, personalised options for optimal sleep.
Special hotel concepts focused on sleep
Some hotels specialize exclusively in sleep and offer special programs and services. These are “Sleep-friendly hotels” – hotels that offer specialised rooms with an emphasis on quiet, comfortable mattresses and technology to promote deep sleep. Here are some examples:
- Westin Hotels & Resorts – Offers exclusive “Heavenly Bed” mattresses for optimal sleep.
- Hilton Serenity Bed – Premium mattresses developed with sleep experts.
- Four Seasons – Provides a choice of mattress firmness based on guest preference.
Hotel Sleep Quality Certification
Some hotels seek sleep quality certifications, such as:
- Certified Sleep Hotel – Awarded to hotels that meet strict sleep promotion criteria.
- Wellness Certification(e.g. Well Hotel Standard) – Evaluates aspects of sleep, dining and relaxation.
- Sleep Programs – Some hotels offer guests expert consultations with sleep disorder doctors.
Choosing mattresses and beds in luxury hotels
Premium hotels typically use mattresses from reputable brands such as:
- Hästens – Handcrafted luxury mattresses made from natural materials.
- Sealy Posturepedic – Orthopedic mattresses with spinal support.
- Tempur-Pedic – Memory foam developed for maximum comfort.
- Simmons Beautyrest – Premium spring mattresses.
Tips for guests to ensure a good night’s sleep in your hotel
- Before booking, check to see if the hotel offers different types of pillows or mattresses.
- Request a room in a quiet area of the hotel (away from the elevator and restaurants).
- Check for blackout windows and temperature control.
- If you have specific preferences (e.g. hypoallergenic bedding), check with the hotel beforehand.
Summary
The hotel industry is a dynamic and constantly evolving sector that offers a wide range of options for guests around the world. From luxury resorts to affordable accommodation, hotels play a key role in the tourism industry and provide guests with memorable experiences. The right choice of hotel can contribute significantly to a comfortable and enjoyable stay.